Privacy Policy

Tribe Wellness Inc. dba Engivio ("Engivio," "we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, share, and protect information about you when you use our services, including our website, mobile applications, electronic communications (such as email and text messages), and any related platforms (collectively, the "Services"). By accessing or using the Services, you consent to the practices described in this Privacy Policy.If you do not agree with any part of this Privacy Policy, please refrain from using our Services.

‍1. INFORMATION WE COLLECT
We collect various types of information from and about users in different ways, including:

Information You Provide
We collect information you submit directly when using our Services. This may include:
- Name, email address, phone number, and other personal details provided when creating an account.
- Responses, messages, and any details submitted during interactions with Engivio.
- Health-related details if voluntarily provided while using our Services.

Provider-Submitted Information
If a healthcare provider enrolls you in our Services, they may provide information about you, such as:
- Name, date of birth, gender.
Medical history, upcoming appointments, prescribed treatments.
Any other relevant health-related data required for facilitating your recovery process.

You may revoke consent for the collection and sharing of this information at any time by contacting us at support@engivio.com. However, withdrawal may impact your ability to use the Services.

Device and Usage Data
Like many online platforms, we automatically collect technical information when you interact with our Services, such as:
- Device identifiers, IP address, browser type.
- Platform usage patterns, including page views and time spent on the Service.
- Data collected through cookies and similar technologies.

We use this data to enhance user experience, track engagement, and improve our platform.

2. HOW WE USE YOUR INFORMATION
We use collected information for purposes including, but not limited to:

Providing the Services – Ensuring users receive personalized recovery recommendations and insights.
Communicating with You – Sending account notifications, service updates, and other important information.
Improving Our Services – Analyzing trends to enhance features and user experience.
Marketing and Research – With your consent, sending relevant promotional content and conducting research for service improvements.
Security and Compliance – Protecting against fraud, ensuring compliance with legal requirements, and maintaining the security of our platform.

We may de-identify and aggregate data for analytical and research purposes without linking it back to identifiable individuals.

3. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:

With Your Healthcare Provider
If you were referred to Engivio by a healthcare provider, we may share your recovery progress and relevant data with them to assist in your care.

With Trusted Third-Party Service Providers
We work with third-party service providers who assist in operating and improving our Services, such as hosting providers, analytics partners, and security vendors. These entities are contractually obligated to protect your data and only use it for agreed-upon purposes.

For Legal and Compliance Purposes
We may disclose information if required by law, such as in response to a legal request, regulatory obligation, or to protect the rights, privacy, safety, or property of Engivio, our users, or others.

During Business Transactions
In the event of a merger, sale, or transfer of assets, your data may be shared or transferred as part of the transaction, subject to confidentiality agreements.

4. DATA SECURITY & RETENTION
We implement industry-standard security measures to protect user information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute protection.Your data will be retained for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

5. YOUR CHOICES & RIGHTS
You have certain rights regarding your information, including:
Access & Correction – You may request access to the data we hold about you and correct inaccuracies.
Opting Out – You can opt out of marketing communications and adjust cookie preferences through your browser settings.
Deleting Your Data – You may request deletion of your personal information, though some data may be retained as required by law or for legitimate business purposes.

To exercise these rights, contact us at support@engivio.com.

6. CHILDREN’S PRIVACY
Our Services are not intended for children under 18, and we do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will delete it promptly. Parents or guardians who believe their child has submitted data to us should contact support@engivio.com.

7. THIRD-PARTY LINKS & INTEGRATIONS
Our Services may contain links to third-party websites or integrations with external platforms. We are not responsible for their privacy practices, and we encourage you to review their policies before interacting with them.

8. INTERNATIONAL DATA TRANSFERS
Engivio operates in the United States and complies with applicable data protection laws. If you are accessing our Services from outside the U.S., you consent to the transfer and processing of your information in the U.S. and other jurisdictions where our service providers operate.

9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. If significant changes are made, we will notify users via email or an in-app notice. The "Effective Date" at the top reflects the last revision.1

CONTACT US
If you have questions or concerns about this Privacy Policy, you can reach us at:
Tribe Wellness Inc. dba Engivio
Address: 13359 N. Hwy 183, Ste 406-615, Austin, TX 78750
Email: support@engivio.com
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By using Engivio, you acknowledge and accept this Privacy Policy.